1. Return Eligibility
We Accept Returns Within 30 Days For:
- Unworn, unwashed baby clothes with original tags attached
- Defective or damaged items (must report within 48 hours)
- Wrong items received
Non-Returnable Items:
- Washed or worn clothing (for hygiene reasons)
- Socks, bibs, and other intimate items (unless defective)
- Personalized/custom-made items
2. Return Process
- Contact Us First: Email info@thereliabletechnologies.com with:
- Your order number
- Photos (if item is defective)
- Reason for return
- Receive Approval: We will email return instructions within 24 hours
- Ship Items Back:
- Use original packaging when possible
- Include all tags and labels
- Customer is responsible for return shipping costs (except for our errors)
3. Refunds
- Approved refunds processed within 3-5 business days after we receive your return
- Refund will be issued to original payment method
- Original shipping fees are non-refundable
4. Exchanges
- Free size exchanges available within 14 days (subject to availability)
- Contact us first to confirm stock
5. Damaged or Defective Items
- Must be reported within 48 hours of delivery with photos
- We will cover return shipping and send a replacement
Important Notes:
- For health and safety reasons, we cannot accept returns of baby items that show signs of use
- Minor wrinkles from packaging are normal and not considered defects
Contact Us:
For any return-related questions, please contact:
Email: info@thereliabletechnologies.com
Phone: +92 348 5446847